Summary

Take corrective action on identified issues.

Description

Example Work Products



  1. Corrective action plans


Subpractices



1. Determine and document the appropriate actions needed to address identified issues.

Refer to the Work Planning (WP) (CMMI-SVC) process area for more information about developing a work plan.


 

Examples of potential actions include the following:
  • Modifying the statement of work
  • Modifying requirements
  • Revising estimates and plans
  • Renegotiating commitments
  • Adding resources
  • Changing processes
  • Revising risks



2. Review and get agreement with relevant stakeholders on the actions to be taken.

3. Negotiate changes to internal and external commitments.