IPM.SP 2.3 Resolve Coordination Issues
Summary
Resolve issues with relevant stakeholders.
Description
Examples of coordination issues include the following:
- Service system requirements and design defects
- Late critical dependencies and commitments
- Product level problems
- Unavailable critical resources or staff
Example Work Products
- Relevant stakeholder coordination issues
- Status of relevant stakeholder coordination issues
Subpractices
- Identify and document issues.
- Communicate issues to relevant stakeholders.
- Resolve issues with relevant stakeholders.
- Escalate to appropriate managers the issues not resolvable with relevant stakeholders.
- Track issues to closure.
- Communicate with relevant stakeholders on the status and resolution of issues.