Summary

Root causes of selected outcomes are systematically addressed.

Description

Work groups operating according to a well-defined process systematically analyze where improvements are needed and implement process changes to address root causes of selected outcomes.

Contains

CAR. SP 2.1 Implement Action Proposals
Implement selected action proposals developed in causal analysis.
CAR. SP 2.2 Evaluate the Effect of Implemented Actions
Evaluate the effect of implemented actions on process performance.
CAR. SP 2.3 Record Causal Analysis Data
Record causal analysis and resolution data for use across work groups and the organization.