Summary

Objectively evaluate adherence of the process and selected work products against the process description, standards, and procedures, and address noncompliance.

Description

The purpose of this generic practice is to provide credible assurance that the process and selected work products are implemented as planned and adhere to the process description, standards, and procedures. (See the definition of “objectively evaluate” in the glossary.)

Refer to the Process and Product Quality Assurance (PPQA) (CMMI-ACQ) process area for more information about objectively evaluating processes and work products.


People not directly responsible for managing or performing the activities of the process typically evaluate adherence. In many cases, adherence is evaluated by people in the organization, but external to the process or project, or by people external to the organization. As a result, credible assurance of adherence can be provided even during times when the process is under stress (e.g., when the effort is behind schedule, when the effort is over budget).