Summary

Train the people performing or supporting the process as needed.

Description

The purpose of this generic practice is to ensure that people have the necessary skills and expertise to perform or support the process.

Appropriate training is provided to those who will be performing the work. Overview training is provided to orient people who interact with those who perform the work.

Examples of methods for providing training include self study; self-directed training; self-paced, programmed instruction; formalized on-the-job training; mentoring; and formal and classroom training.

Training supports the successful execution of the process by establishing a common understanding of the process and by imparting the skills and knowledge needed to perform the process.

Refer to the Organizational Training (OT) (CMMI-DEV) process area for more information about developing skills and knowledge of people so they can perform their roles effectively and efficiently.


CAR Elaboration

 

Examples of training topics include the following:
  • Quality management methods (e.g., root cause analysis)


CM Elaboration

 

Examples of training topics include the following:
  • Roles, responsibilities, and authority of the configuration management staff
  • Configuration management standards, procedures, and methods
  • Configuration library system


DAR Elaboration

 

Examples of training topics include the following:
  • Formal decision analysis
  • Methods for evaluating alternative solutions against criteria


IPM Elaboration

 

Examples of training topics include the following:
  • Tailoring the organization’s set of standard processes to meet the needs of the project
  • Managing the project based on the project’s defined process
  • Using the organization’s measurement repository
  • Using the organizational process assets
  • Integrated management
  • Intergroup coordination
  • Group problem solving


MA Elaboration

 

Examples of training topics include the following:
  • Statistical techniques
  • Data collection, analysis, and reporting processes
  • Development of goal related measurements (e.g., Goal Question Metric)


OPD Elaboration

 

Examples of training topics include the following:
  • CMMI and other process and process improvement reference models
  • Planning, managing, and monitoring processes
  • Process modeling and definition
  • Developing a tailorable standard process
  • Developing work environment standards
  • Ergonomics


OPF Elaboration

 

Examples of training topics include the following:
  • CMMI and other process improvement reference models
  • Planning and managing process improvement
  • Tools, methods, and analysis techniques
  • Process modeling
  • Facilitation techniques
  • Change management


OPM Elaboration

 

Examples of training topics include the following:
  • Cost benefit analysis
  • Planning, designing, and conducting pilots
  • Technology transition
  • Change management


OPP Elaboration

 

Examples of training topics include the following:
  • Process and process improvement modeling
  • Statistical and other quantitative methods (e.g., estimating models, Pareto analysis, control charts)


OT Elaboration

 

Examples of training topics include the following:
  • Knowledge and skills needs analysis
  • Instructional design
  • Instructional techniques (e.g., train the trainer)
  • Refresher training on subject matter




PI Elaboration

 

Examples of training topics include the following:
  • Application domain
  • Product integration procedures and criteria
  • Organization’s facilities for integration and assembly
  • Assembly methods
  • Packaging standards


PMC Elaboration

 

Examples of training topics include the following:
  • Monitoring and control of projects
  • Risk management
  • Data management


PP Elaboration

 

Examples of training topics include the following:
  • Estimating
  • Budgeting
  • Negotiating
  • Identifying and analyzing risks
  • Managing data
  • Planning
  • Scheduling


PPQA Elaboration

 

Examples of training topics include the following:
  • Application domain
  • Customer relations
  • Process descriptions, standards, procedures, and methods for the project
  • Quality assurance objectives, process descriptions, standards, procedures, methods, and tools


QPM Elaboration

 

Examples of training topics include the following:
  • Basic quantitative (including statistical) analyses that help in analyzing process performance, using historical data, and identifying when corrective action is warranted
  • Process modeling and analysis
  • Process measurement data selection, definition, and collection


RD Elaboration

 

Examples of training topics include the following:
  • Application domain
  • Requirements definition and analysis
  • Requirements elicitation
  • Requirements specification and modeling
  • Requirements tracking


REQM Elaboration

 

Examples of training topics include the following:
  • Application domain
  • Requirements definition, analysis, review, and management
  • Requirements management tools
  • Configuration management
  • Negotiation and conflict resolution


RSKM Elaboration

 

Examples of training topics include the following:
  • Risk management concepts and activities (e.g., risk identification, evaluation, monitoring, mitigation)
  • Measure selection for risk mitigation


SAM Elaboration

 

Examples of training topics include the following:
  • Regulations and business practices related to negotiating and working with suppliers
  • Acquisition planning and preparation
  • Commercial off-the-shelf products acquisition
  • Supplier evaluation and selection
  • Negotiation and conflict resolution
  • Supplier management
  • Testing and transition of acquired products
  • Receiving, storing, using, and maintaining acquired products


TS Elaboration

 

Examples of training topics include the following:
  • Application domain of the product and product components
  • Design methods
  • Architecture methods
  • Interface design
  • Unit testing techniques
  • Standards (e.g., product, safety, human factors, environmental)


VAL Elaboration

 

Examples of training topics include the following:
  • Application domain
  • Validation principles, standards, and methods
  • Intended-use environment


VER Elaboration

 

Examples of training topics include the following:
  • Application or service domain
  • Verification principles, standards, and methods (e.g., analysis, demonstration, inspection, test)
  • Verification tools and facilities
  • Peer review preparation and procedures
  • Meeting facilitation